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It all happened when I opened my email.  So proud I had set up paperless billing for our National Grid bill and also, direct pay so it would be deducted each month. No worries and save some trees.  This morning an email was received with the deducted amount. CAN'T BE!  It was DOUBLE the amount we normally owe. In fact, it was a duplicate of last month... (last month, because I set up paperless, the bill was missed so it was double...another story).  That was too upsetting so I called and without a whole lot of fuss, cancelled the paperless, cancelled [...]